Layaway Policy – Crossed Hearts Needlework & Design
🪡 Policy Content:
We are pleased to offer a simple, old-fashioned layaway program to help make your stitching projects more accessible and enjoyable.
Our layaway plan is designed to be flexible, straightforward, and stress-free—no credit checks, no interest, and no hidden fees.
🧵 How Layaway Works
- Select the Layaway option at checkout
- A minimum deposit of 20% is required to secure your order
- The remaining balance is paid over time through scheduled payments
- Layaway orders must be paid in full within 3 months (90 days)
📦 Shipping
Layaway orders will be shipped only after the final payment has been completed in full.
💳 Payments
- All payments are processed securely through our payment provider
- There are no credit checks, no interest, and no additional fees associated with layaway
⚠️ Cancellations & Changes
We understand that plans can change.
- If a layaway order is canceled, payments made will be issued as store credit
- A small restocking fee may be deducted to cover the time and care involved in preparing your order
- Layaway orders are not eligible for refunds to the original form of payment
⏳ Missed Payments
- Layaway orders must be completed within the agreed timeframe
- If payments are not completed within 90 days, the order may be canceled and subject to the cancellation terms above
💛 Questions
If you have any questions about your layaway order or need assistance, please don’t hesitate to reach out. We’re always happy to help.
*By selecting Layaway at checkout, you agree to the terms of this policy.